Choose your natural gas service plan.

Our natural gas plans are designed to bring you the best value while offering uninterrupted quality service for all your home heating needs.

With each plan you benefit from our highly qualified, licensed technicians who bring their eye for professionalism, environmental conscientiousness, and prompt service to each and every call.

Our plans are divided into service area—click on the link below to see what is available in your area:

Long Island customers - download our natural gas service plan brochure >
Pennsylvania customers - download our natural gas service plan brochure >

We offer a Basic and Elite Plan, each with their own special features.

Natural gas basic protection plan.

The Features of This Plan Include:

24/7 Access to Service - Rain or shine, snow or sun, our expert natural gas technicians are ready for all your service needs. Between 8:00 a.m. and 5:00 p.m. enjoy no charges for services covered under this agreement.

Note: If you request service before 8:00 a.m. or after 5:00 p.m., on federal holidays, or during the weekend, additional fees may apply.

System Tune-Up - At no additional cost, you can keep your natural gas heating system running at peak performance with regular maintenance by one of our expert technicians.

Discounted Service - With the Basic Natural Gas Plan you enjoy a 15 percent discount on rates for service calls not covered by this plan.

Natural gas elite protection plan.

Included in this plan are the benefits of the Basic Natural Gas Plan, plus all of the following:

Free Services on Repairs Under this Coverage - To keep your utility costs low and avoid costly repairs—especially for older systems—our Elite Natural Gas Plan covers repairs for the components listed below:

Selected combustion components and heating system parts are covered, including:

• Air eliminator #67
• Aquastat
• Aquastat well
• A and B valves
• Belts
• Blower motor (up to 1/3 HP)
• Burner squirrel cage (no bearings)
• Capacitors
• Circulator motor (up to 1/12 HP)
• Circulator pump(s) and clutch coupling (up to 1/12HP)
• Direct drive blower wheel
• Draft hood
• Drainoff valve
• Drain valve on LWCO
• Electrical switches (house heater only)
• Electrodes
• Electronic spark pack
• Extrol tank
• Fan and limit control
• Filtrol tank
• Flame roll-out switches
• Flame sensors
• Flame spreaders
• Flue pipe sleeves (galvanized only, up to 9” diam.)
• Flue piping (galvanized only, up to 9” diam., additional charge for “B” type vent pipe or stainless steel)
• Gas control(s)
• Gas valve(s)
• Gauge glass and washers
• Generator lead
• Horizontal diverters
• Ignition controls (universal type only)
• Limit control(s)
• Motorized flue damper (universal type only)
• Pigtail
• Pilot burner
• Pilot orifice
• Pilot safeties
• Pilot tubing
• Pressure gauge
• Pressure relief valve
• Relays
• Spark rods
• Spark wire
• Spill switch
• Steam pop safety valves
• Steam pressure control
• T and P relief valve
• Thermocouple
• Thermostat (standard type)
• Transformer
• Unitrol (water heaters)
• Zone valve heads (up to 1” diameter)

These services are not covered under either plan:

• Services to identify or remedy gas leaks
• Coverage can be revoked if customer fails to pay for service within terms
• Coverage can be revoked if customer fails to remedy conditions identified as hazardous
• Coverage can be revoked if customer permits anyone other than us to service equipment
• Providing adequate ventilation for combustion
• Removal of materials containing asbestos
• Monitoring vacant or unattended premises
• Maintaining clean air filters (draining the expansion tank)
• Replacing fuses
• Resetting circuit breakers
• Turning on the emergency switch
• Setting thermostat temperatures and clocks
• Replacing batteries in system devices
• Not available for heating systems with inputs in excess of 300,000 BTUs
• Not available for water heating systems with tanks in excess of 50 gallons
• Maintaining adequate water level
• Flushing LWCO
• Venting

Terms for both plans are listed below:

• Coverage can be revoked if customer fails to pay for service within terms
• Coverage can be revoked if customer fails to remedy conditions identified as hazardous
• Coverage can be revoked if customer permits anyone other than us to service equipment
• Heating systems with inputs in excess of 300,000 BTUs excluded
• Water heating systems with tanks in excess of 50 gallons excluded