Technician John V #32 came 3 hrs after I called. Personable, informative, performed service so furnace is running properly again. He is scheduled a return to replace the motor, which could not be done today. I've been with Meenan since they were Craig, 49 years ago. Service is mostly good, with occasional issues. Customer service is always very good.

It's my impression this company provides excellent customer care. They're professional and offers good value relative to all that's included in the contract.